Global Payroll, Benefits & Performance Senior Specialist

ING Hubs Philippines; Metro Manila; On-site; PHP 500,000 - 900,000; Full time

Job summary

ING Hubs Philippines is seeking a CPS Performance and Rewards Senior Specialist to manage end-to-end compensation, benefits, and performance management operations, and to support payroll activities.

You will coordinate with HR, Finance, payroll vendors, and benefits providers to ensure timely enrollments, accurate payroll processing, reconciliations, and governance, while driving process improvements and maintaining documentation.

Qualifications

• 3–5 years of payroll and benefits operations experience.
• Experience supporting multi-country payroll operations, preferably across APAC/Europe.
• Strong Excel and payroll data analysis skills with reconciliations and reporting.

Responsibilities

• Execute, validate, and coordinate compensation, benefits, performance management, and payroll processes across the full employee lifecycle.
• Ensure process accuracy, compliance, and adherence to policies, controls, and governance standards.
• Partner with HR, Finance, payroll vendors, and benefits providers to ensure timely delivery and issue resolution.
• Lead resolution of complex payroll issues, discrepancies, and operational risks through root-cause analysis.
• Drive process standardization, efficiency improvements, and automation opportunities.
• Maintain process documentation and coach team members on BAU operations.
• Monitor KPIs, SLAs, and performance, and elevate risks proactively.

Skills

Payroll operations

Advanced Excel

Payroll data analysis

Data validation

Reconciliations

Governance & controls

Stakeholder collaboration

Self-directed

Education

Bachelor’s degree in HR, Psychology, Business Management, or related field

Job description

ING Hubs Philippines is seeking a CPS Performance and Rewards Senior Specialist to manage end-to-end compensation, benefits, and performance management operations, and to support payroll activities.

You will coordinate with HR, Finance, payroll vendors, and benefits providers to ensure timely enrollments, accurate payroll processing, reconciliations, and governance, while driving process improvements and maintaining documentation.