Global Partner Operations Lead, Video Safety

ByteDance; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

ByteDance invites applications for a Regional Partner Success role within the Global Operations team. You will drive quality improvements using data inputs from Quality Data Measurement and serve as a bridge between the TnQ group and partner teams.

You will own outsourcing performance, monitor vendor delivery, and steer performance management across sites. Strong project and program management skills are essential.

Qualifications

• 5+ years of experience managing outsourced partner relationships.
• Experience in operations management and program management.
• Ability to influence stakeholders across a global organization.

Responsibilities

• Ensure successful delivery of core OKRs and goals (latency, quality, wellness).
• Maintain accountability with partner sites and drive operational excellence.
• Oversee vendor and production-related expenses with accurate budgeting.
• Own partner relationships for outsourcing performance and risk mitigation.
• Communicate site performance and remediation plans to executive levels.
• Travel 50-70% is required for this role.

Skills

Partner management

Operations management

Program management

Stakeholder influence

Cross-domain coordination

Multi-tasking

Job description

ByteDance invites applications for a Regional Partner Success role within the Global Operations team. You will drive quality improvements using data inputs from Quality Data Measurement and serve as a bridge between the TnQ group and partner teams.

You will own outsourcing performance, monitor vendor delivery, and steer performance management across sites. Strong project and program management skills are essential.