Global Order Manager - International B2B, Remote

Satellite Office; Pasig; Remote; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Work from home

International exposure

Job summary

Satellite Office is seeking a Senior Order Management Specialist (International B2B) to own the end-to-end order journey for a global skincare brand, from order entry to final shipment. You will manage B2B distributor accounts across Europe, the Middle East, Asia and the US, coordinating with warehouses, logistics partners and Finance.

You will handle international orders, ensure accurate pricing, and drive process improvements while maintaining high-quality records.

Qualifications

• Minimum 4 years in order management or related B2B roles.
• End-to-end Order to Cash experience.
• Experience with international/distributor customers.
• Knowledge of Incoterms, export shipping and freight coordination.
• ERP experience with Oracle, SAP or Microsoft Dynamics.
• Strong Excel skills (VLOOKUP, pivot tables).
• Excellent English language skills.
• Attention to detail and proactive problem solving.
• Nice to have skincare/consumer goods experience.

Responsibilities

• Enter and manage B2B orders in ERP, confirm SKUs, quantities, pricing, shipping.
• Handle distributor orders and stock transfers.
• Coordinate shipments with warehouses and freight forwarders using Incoterms.
• Identify and resolve issues across system, warehouse, shipping or customer requests.
• Serve as main contact for distributors on orders, stock, pricing and delivery.
• Process returns, credits, part orders, back orders, special requests.
• Collaborate with Finance on billing and invoicing through OTC cycle.
• Maintain accurate records and build reports in Excel.
• Suggest improvements to speed up order processing.

Skills

Order management

OTC experience

International customers

Incoterms knowledge

ERP systems

Excel skills

English proficiency

Attention to detail

Decision making

Skincare knowledge

Tools

Oracle

SAP

Microsoft Dynamics

Job description

Satellite Office is seeking a Senior Order Management Specialist (International B2B) to own the end-to-end order journey for a global skincare brand, from order entry to final shipment. You will manage B2B distributor accounts across Europe, the Middle East, Asia and the US, coordinating with warehouses, logistics partners and Finance.

You will handle international orders, ensure accurate pricing, and drive process improvements while maintaining high-quality records.