Global Order Fulfillment & Operations Coordinator

CAPLINQ Philippines, Inc.; Muntinlupa; On-site; PHP 420,000 - 600,000; Full time

Benefits offered by this job

Growing international org

Collaborative environment

Exposure to Europe

Career development

Impact on operations

Job summary

CAPLINQ Philippines, Inc. in Manila is seeking an organized Order Fulfillment & Operations Coordinator to manage end-to-end order processing for our Netherlands operations.

You will coordinate with customers, international warehouse teams, and internal sales to ensure accurate orders and on-time deliveries. The role requires 2+ years in order management or logistics, proficiency with ERP systems (NetSuite preferred) and MS Office.

Qualifications

• 2+ years of experience in order management, order processing, or logistics coordination.
• Fluent written and spoken English.
• Willing to align with Netherlands hours (09:00–17:00 CET).
• Proficiency in ERP systems and Microsoft Office (Excel, Outlook).
• Experience with NetSuite is desirable.
• Background in manufacturing, distribution, or international logistics is desirable.

Responsibilities

• Process customer orders accurately in ERP from receipt to delivery.
• Prepare shipping quotations promptly.
• Monitor order progress and resolve delays or issues.
• Coordinate with warehouses and logistics providers for on-time dispatch.
• Maintain accurate customer, order, and transaction records.
• Respond to customer inquiries regarding status and delivery.
• Support restocking and invoicing workflows.

Skills

Fluent English

ERP / NetSuite

Excel

Attention to detail

Time management

Logistics coordination

Customer service

Tools

NetSuite

Job description

CAPLINQ Philippines, Inc. in Manila is seeking an organized Order Fulfillment & Operations Coordinator to manage end-to-end order processing for our Netherlands operations.

You will coordinate with customers, international warehouse teams, and internal sales to ensure accurate orders and on-time deliveries. The role requires 2+ years in order management or logistics, proficiency with ERP systems (NetSuite preferred) and MS Office.