Sales Order & Logistics Specialist

IDS Medical Systems Group; Santo Niño 1st; On-site; PHP 240,000 - 360,000; Full time

Job summary

IDS Medical Systems Group is seeking an Order Management Coordinator in the Philippines to oversee end-to-end order processing in ERP, ensuring accurate stock checks, pricing, and credit limits. You will collaborate with Sales and Warehouse teams to keep orders flowing smoothly and resolve delivery issues with professionalism.

The role requires 1-2 years of related experience, fluency in English and Mandarin, and proficiency with MS Office.

Qualifications

• Diploma with 1-2 years related experience.
• Fluent in both written and spoken English and Mandarin.
• Good working knowledge with Ms Office applications.
• Hands-on experience with sales order management module of any ERP Systems preferred.

Responsibilities

• Receive and validate customer orders, checking stock, pricing, and credit limits.
• Manage full order-to-cash cycles in ERP to ensure timely processing.
• Handle inquiries and escalations via phone and email; resolve delays and discrepancies.
• Coordinate logistics with warehouse and transporters for on-time deliveries.
• Provide proactive order status updates to customers and sales teams.
• Ensure compliance with product registration, customs, and export regulations.

Skills

Order management

Customer communication

Cross-functional coordination

English language

Mandarin language

Education

Diploma in related field

Tools

MS Office

ERP system

Job description

IDS Medical Systems Group is seeking an Order Management Coordinator in the Philippines to oversee end-to-end order processing in ERP, ensuring accurate stock checks, pricing, and credit limits. You will collaborate with Sales and Warehouse teams to keep orders flowing smoothly and resolve delivery issues with professionalism.

The role requires 1-2 years of related experience, fluency in English and Mandarin, and proficiency with MS Office.