Global Operating Model & Workforce Strategy Leader

Sun Life Financial; Philippines; On-site; PHP 7,514,000 - 10,019,000; Full time

Job summary

Sun Life Financial is seeking an AVP to lead a 40-member team and drive a global operating model in Canadian Operations. You will shape how work is performed across geographies and align workforce management with business objectives.

We expect 15+ years in Operations, strong strategic and analytical skills, and proven ability to influence executives. This role offers a high-impact leadership path in a dynamic, global company.

Qualifications

• 15+ years of experience in Operations with focus on global operating model strategies.
• Strong understanding of global resourcing models and best practices.
• Outstanding communication and interpersonal skills with executive influence.
• Advanced analytical and problem-solving skills with data-driven decision-making abilities.
• Experience leading diverse, global teams and stakeholders.
• Knowledge of risk principles and regulatory compliance in a global context.
• Strong relationship management and presentation skills to senior management.
• Ability to manage multiple complex initiatives simultaneously.
• Expertise in data governance, analytics solutions, and performance metrics.

Responsibilities

• Develop and execute a Global Operating Model strategy aligned with business objectives.
• Optimize workforce management to maximize capacity and efficiency.
• Build governance structures linking strategy to execution.
• Partner with stakeholders across geographies to ensure compliance and resilience.

Skills

Executive leadership

Cross-functional collaboration

Analytical thinking

Data governance

Strategic mindset

Communication skills

Education

Bachelor's degree in business or related field

Tools

Business Intelligence Tools

Job description

Sun Life Financial is seeking an AVP to lead a 40-member team and drive a global operating model in Canadian Operations. You will shape how work is performed across geographies and align workforce management with business objectives.

We expect 15+ years in Operations, strong strategic and analytical skills, and proven ability to influence executives. This role offers a high-impact leadership path in a dynamic, global company.