VP, Global GWAM Operations – MGS Leader

Manulife/John Hancock; Quezon City; Hybrid; PHP 6,000,000 - 12,000,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Manulife/John Hancock seeks a senior VP, MGS Head of GWAM Operations in the Philippines to lead global retirement, wealth, and investment operations. You will shape the multi-year strategy, partner with GWAM and Technology leaders, and own performance, resilience, and transformation across MGS and strategic partners.

As a core member of the SVP leadership team, you will drive operating model evolution, talent strategy, and cross‑functional collaboration to deliver sustainable client and

Qualifications

• Bachelor's degree in Business, Finance, Operations, Technology or related discipline.
• Advanced degree preferred for senior leadership roles.
• Experience leading large global service delivery organizations.

Responsibilities

• Set strategy and operating model for GWAM Operations across MGS and partner locations.
• Ensure end-to-end service delivery, performance, resilience, and transformation.
• Oversee risk, controls, regulatory commitments, and financial stewardship.

Skills

Leadership

Strategy

Operations

Risk management

Financial acumen

Education

Bachelor's degree in Business/Finance/Operations/Technology

Advanced degree preferred

Job description

Manulife/John Hancock seeks a senior VP, MGS Head of GWAM Operations in the Philippines to lead global retirement, wealth, and investment operations. You will shape the multi-year strategy, partner with GWAM and Technology leaders, and own performance, resilience, and transformation across MGS and strategic partners.

As a core member of the SVP leadership team, you will drive operating model evolution, talent strategy, and cross‑functional collaboration to deliver sustainable client and