Global Learning & Knowledge Transfer Lead

Keywords Studios; Philippines; Hybrid; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

HMO & Life Insurance

Paid Time Off

Wellness subsidy

Non-taxable allowances

Job summary

Keywords Studios in the Asia Pacific region, Philippines, is seeking a Knowledge Transfer Lead to oversee project knowledge transfer and operational readiness for new client implementations and transitions. You will partner with client Training teams, Operations, QA, and PM to design, develop, deliver, and hand over project-specific learning solutions to ensure live operations readiness.

The role involves leading Train-the-Trainer certification, delivering ILT/VILT sessions, onboarding, nesting,

Qualifications

• 3–5 years of experience in Learning & Development, Training, Operations, or Project Implementation.
• Experience leading instructor-led and virtual learning programs.
• Experience supporting new client implementations, transitions, or launches.
• Experience developing training curricula, assessments, and learning materials.
• Experience partnering with cross-functional teams and external stakeholders.
• Active U.S. visa is preferred but not required.

Responsibilities

• Lead project-specific knowledge transfer and learning readiness activities for new client launches and operational transitions.
• Partner with client training teams, Operations, QA, and PM to understand learning objectives.
• Evaluate existing client learning materials for readiness.
• Design and develop project-specific curricula, facilitator guides, learner materials, assessments, and nesting programs.
• Complete Train-the-Trainer certification requirements and facilitate ILT/VILT sessions.
• Deliver onboarding programs, certification activities, and knowledge assessments.
• Support nesting and stabilization with Operations and Quality teams.
• Monitor learner performance in the initial rollout and recommend interventions.
• Coach Trainers and Operations partners during transition.
• Complete knowledge transfer and handover to BAU Training team.
• Capture lessons learned and drive continuous improvements.

Skills

L&D strategy

ILT/VILT

Curriculum design

Learning analytics

LMS LearnUpon

Stakeholder mgmt

Cross-functional

Project management

Office suite

Google Workspace

Education

Bachelor's degree

Instructional design cert

Adult Learning cert

Tools

LearnUpon

Job description

Keywords Studios in the Asia Pacific region, Philippines, is seeking a Knowledge Transfer Lead to oversee project knowledge transfer and operational readiness for new client implementations and transitions. You will partner with client Training teams, Operations, QA, and PM to design, develop, deliver, and hand over project-specific learning solutions to ensure live operations readiness.

The role involves leading Train-the-Trainer certification, delivering ILT/VILT sessions, onboarding, nesting,