Global Landside Operations Team Lead

A.P. Moller - Maersk; Manila; On-site; PHP 1,000,000 - 1,900,000; Full time

Job summary

Maersk in Manila is seeking a senior operations leader to coach a Landside team, drive end-to-end performance, and deliver service excellence in a global logistics environment. You will guide processes, coordinate across regions, and ensure robust controls while fostering a high-performance culture.

The role requires 3–5 years of team leadership, strong English communication, and a readiness to work across shifts in a fast-paced multinational setting.

Qualifications

• College Graduate, or Postgraduate in any discipline.
• Flexible working across shifts and adhere to organizational work policies including working from office requirements.
• Experience in operations, shipping container and logistics or Freight forwarder industry. Knowledge on landside business would be an added advantage.
• At least 3-5 years of experience leading a team of Individual contributors or Team leaders.
• Basic knowledge of capacity management/preparing staffing plan.
• Experience working in a global business environment, including cultural aspects.
• Excellent verbal and written English skills for coordination with Stakeholders.
• Highly result oriented, ready to take challenges/collaborate with cross functional teams and able to work under pressure.
• Capacity to handle change, stay open to different ideas and support for positive change.
• Understand work in an agile manner, high analytical / problem-solving skills.
• Proactive leader with customer service mindset.
• Large scale improvement (standardization and process capability) implementation experience.

Responsibilities

• Lead, coach, and develop a high-performing team to deliver operational excellence, business outcomes, and continuous capability growth.
• Drive end-to-end Landside operational performance, ensuring service delivery, process compliance, strong controls, and effective issue resolution.
• Own team performance through KPI management, governance, reporting, and data-driven decision-making to improve quality, productivity, and profitability.
• Build strong partnerships with regional teams, customers, vendors, and cross-functional stakeholders to drive collaboration, service excellence, and business results.
• Champion a culture of continuous improvement, innovation, and transformation through standardization, automation, system adoption, and process optimization.
• Foster an engaging and inclusive work environment aligned with Maersk values, promoting accountability, ownership, and effective communication.

Skills

Leadership

Operations Management

Logistics

Stakeholder Management

Process Improvement

English Proficiency

Education

College Graduate, or Postgraduate in any discipline

Job description

Maersk in Manila is seeking a senior operations leader to coach a Landside team, drive end-to-end performance, and deliver service excellence in a global logistics environment. You will guide processes, coordinate across regions, and ensure robust controls while fostering a high-performance culture.

The role requires 3–5 years of team leadership, strong English communication, and a readiness to work across shifts in a fast-paced multinational setting.