Global Landside Operations Team Lead

A.P. Moller - Maersk; Pasig; On-site; PHP 1,500,000 - 2,500,000; Full time

Job summary

Maersk is hiring in Metro Manila for a senior operations leader who will build and coach a high-performing landside team, delivering operational excellence and strong business outcomes in a global logistics environment.

You will drive end-to-end performance with KPI governance, collaborate with regional teams and customers, and champion continuous improvement through standardization, automation, and transformation, while upholding Maersk values.

Qualifications

• College Graduate, or Postgraduate in any discipline.
• Flexible working across shifts and adhere to organizational work policies Including working from office requirements.
• Preferred to have years of experience in operations, shipping container and logistics or Freight forwarder industry. Knowledge on landside business would be a added advantage
• Should have at least 3-5 years of experience leading a team of Individual contributors or Team leaders
• Basic knowledge of capacity management/preparing staffing plan
• Experience working in a global business environment, including cultural aspects
• Excellent verbal and written English skills for co-ordination with Stakeholders
• Highly result oriented, ready to take challenges/collaborate with cross functional teams and able to work under pressure
• Capacity to handle change, stay open to different ideas and support for positive change
• Understand work in an agile manner, high analytical / problem-solving skills
• Proactive leader with customer service mindset
• Large scale improvement (standardization and process capability) implementation experience

Responsibilities

• Lead, coach, and develop a high-performing team to deliver operational excellence, business outcomes, and continuous capability growth.
• Drive end-to-end Landside operational performance, ensuring service delivery, process compliance, strong controls, and effective issue resolution.
• Own team performance through KPI management, governance, reporting, and data-driven decision-making to improve quality, productivity, and profitability.
• Build strong partnerships with regional teams, customers, vendors, and cross-functional stakeholders to drive collaboration, service excellence, and business results.
• Champion a culture of continuous improvement, innovation, and transformation through standardization, automation, system adoption, and process optimization.
• Foster an engaging and inclusive work environment aligned with Maersk values, promoting accountability, ownership, and effective communication.

Education

College Graduate, or Postgraduate in any discipline

Job description

Maersk is hiring in Metro Manila for a senior operations leader who will build and coach a high-performing landside team, delivering operational excellence and strong business outcomes in a global logistics environment.

You will drive end-to-end performance with KPI governance, collaborate with regional teams and customers, and champion continuous improvement through standardization, automation, and transformation, while upholding Maersk values.