Global IT Systems Administrator – 24/7 Uptime & Support

VXI Global Holdings B.V. (Philippines); Makati; On-site; PHP 420,000 - 650,000; Full time

Job summary

VXI Global Holdings B.V. (Philippines) is seeking an IT System Administrator to oversee uptime and support across critical applications. You will work with our Los Angeles HQ and Asia/Europe offices on coordinated efforts.

Responsibilities include software packaging, VDI, AD/Exchange admin, and on-call escalation for outages, with a focus on 24/7 uptime for users. Relevant experience in large, multi-location organizations is preferred.

Qualifications

• 3+ years in IT support or IT administration.
• Strong written and verbal communication skills.
• Experience in Windows-based environments and AD.
• Proven ability to document and deliver solutions.
• Experience in BPO/service providers is a plus.

Responsibilities

• Oversee system uptime and support day-to-day operations.
• Manage software packaging/deployment and VDI.
• Administer Active Directory and Office 365/Exchange.
• Coordinate with global teams during outages or escalations.
• Support on-call rotations for major incidents.

Skills

Customer service

Communication

Documentation

Networking basics

Tools

SCCM

VDI management

Active Directory

Office 365/Exchange

PAC File administration

Job description

VXI Global Holdings B.V. (Philippines) is seeking an IT System Administrator to oversee uptime and support across critical applications. You will work with our Los Angeles HQ and Asia/Europe offices on coordinated efforts.

Responsibilities include software packaging, VDI, AD/Exchange admin, and on-call escalation for outages, with a focus on 24/7 uptime for users. Relevant experience in large, multi-location organizations is preferred.