Global Hub People Operations Administrator

AFRY; Makati; On-site; PHP 420,000 - 660,000; Full time

Job summary

AFRY Manila is seeking a motivated People Operations Specialist to deliver high-quality administrative support across the employee lifecycle, ensuring data integrity and timely execution of People & Culture processes. The role supports stakeholders, collaborates with the Global People Operations team, and drives operational excellence within the function.

The ideal candidate has 1–4 years in People Operations, strong transactional process knowledge, and proficiency in HR systems (e.g., SAP

Qualifications

• Degree in Human Resources Management or related field.
• 1–4 years of relevant experience in People Operations / People & Culture.
• Strong understanding of transactional People & Culture processes.
• Proficiency with HR systems (e.g., SAP SuccessFactors) and Microsoft Office; digital process automation is desirable.
• Excellent communication, analytical, and detail-oriented skills; professional English proficiency.

Responsibilities

• Execute day-to-day People Operations activities across the employee lifecycle, including onboarding, offboarding, data changes, movements, and HR reporting.
• Serve as the first point of contact for process inquiries, delivering timely and professional support.
• Collaborate with team members to ensure accurate and efficient delivery of operational activities.
• Maintain high data quality, compliance, and SLA/KPI adherence.
• Support process improvements and best-practice implementation across People Operations.
• Provide updates and reporting within governance structures.
• Contribute to a positive employee experience through reliable service delivery.

Skills

English proficiency

Attention to detail

Customer service

Analytical thinking

Education

Bachelor's degree in HR Management

Tools

SAP SuccessFactors

HRIS

Job description

Company Description

AFRY is one of the largest international power sector consulting and engineering companies with about 18,000 experts working across the world to create sustainable solutions for future generations. In Southeast Asia, we are a leading power sector consulting engineering company executing our regional consultancy and engineering assignments from our power sector consulting offices in Manila, Bangkok, Jakarta, Kuala Lumpur, Hanoi, Singapore. In Manila, we are also building the Global Hub People Operations Team that will support global processes.

Company Description

AFRY is one of the largest international power sector consulting and engineering companies with about 18,000 experts working across the world to create sustainable solutions for future generations. In Southeast Asia, we are a leading power sector consulting engineering company executing our regional consultancy and engineering assignments from our power sector consulting offices in Manila, Bangkok, Jakarta, Kuala Lumpur, Hanoi, Singapore. In Manila, we are also building the Global Hub People Operations Team that will support global processes.

Job Description

The People Operations Specialist is responsible for delivering high-quality administrative support across the employee lifecycle, ensuring accurate and timely execution of People & Culture processes in accordance with established policies, procedures, and service standards. This role plays a key part in maintaining data integrity, supporting employees and stakeholders, and driving operational excellence within the People Operations function.

Key Responsibilities

• Execute day-to-day People Operations activities related to the employee lifecycle, including employee onboarding and offboarding, job and personal data changes, employee movements, documentation management, and HR reporting.


• Act as the first point of contact for People & Culture process-related inquiries, providing timely and professional support to employees and stakeholders.


• Collaborate closely with team members to ensure accurate, efficient, and timely delivery of operational activities.


• Maintain high standards of process execution, data quality, compliance, and administration while meeting agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).


• Support continuous improvement initiatives by identifying opportunities for process optimization and assisting with the implementation of best practices.


• Work collaboratively within the Global People Operations team and provide updates and reporting in line with established governance and reporting structures.


• Contribute to a positive employee experience through reliable service delivery and a customer-focused approach.

Reports to: Global Hub People Operations Manager

Direct Reports: None

Type of Role: Full-time

Location: Manila

Qualifications

We are looking for a motivated and detail-oriented People Operations professional who thrives in a dynamic environment and is passionate about delivering excellent employee experiences. The ideal candidate combines strong administrative and process capabilities with a customer-focused mindset, an interest in digitalization, and a willingness to continuously learn and develop within the People & Culture field.

Requirements

• Degree in Human Resources Management or other relevant education.


• 1-4 years of relevant work experience within a People Operations or People & Culture function.


• Good understanding of transactional People & Culture processes.


• Proficiency and interest in HR systems and Microsoft Office. Experience with digital process automation is desirable, and experience with HRIS platforms such as SAP SuccessFactors or similar is a strong advantage.


• Strong soft skills, including an analytical and learning-oriented mindset, the ability to perform under tight deadlines, problem-solving capabilities, customer service orientation, strong communication skills, and excellent attention to detail.


• Professional proficiency in English.

Additional Information

As part of all recruitment processes at AFRY, we conduct an identity verification, reference checks, and verification of educational credentials as standard procedure.

We kindly ask recruitment agencies, staffing companies, and other advertising service providers to refrain from contacting us regarding this vacancy.

Contact person for questions: Frida Åström, Hiring Manager

[e-mail]

At AFRY, we engineer change in everything we do. Change happens when brave ideas come together. When we collaborate, innovate technology, and embrace challenging points of view. That’s how we're making future. We are actively looking for qualified candidates to join our inclusive and diverse teams across the globe. Join us in accelerating the transition towards a sustainable future.