Global HR Data Specialist – Night Shift

General Motors; Manila; Hybrid; PHP 446,000 - 781,000; Full time

Job summary

General Motors Philippines is seeking a People Services Analyst to join the night‑shift team, delivering HR operations support across North and Latin America from the Manila PSC. You will handle Workday data management, benefits administration, and HR reporting, serving as the Spanish‑language liaison to HR partners and employees while collaborating with cross‑regional colleagues.

This role requires precision, effective communication, and the ability to work on a fixed night schedule aligned

Qualifications

• Bachelor's degree in HR, Business Administration, or a related field, or equivalent work experience
• Fluency in English (written and verbal) — required for stakeholder engagement
• Ability to work on a fixed night schedule in alignment with North or South America business hours
• Strong attention to detail and commitment to data accuracy in a high-volume processing environment
• Effective written and verbal communication skills; able to interact professionally with HR partners across geographies
• Proficiency with Microsoft Office tools, particularly Excel and Outlook

Responsibilities

• Workday Data Management: Execute tasks within SLA windows including onboarding/offboarding, job/position changes, pay group assignments, government ID updates, service date edits, and IA/localization actions
• Monitor Workday inboxes and ServiceNow queues; process, route, or elevate cases as appropriate
• Perform data validation and peer-check tasks to ensure accuracy and First Time Resolution (FTR)
• Support EIB uploads and other mass data actions as directed
• Follow SOPs and Knowledge Articles; flag discrepancies or gaps for Team Leader review
• Benefits Administration Support: Support benefits data tasks including benefit driver entry, disability administration, and benefit continuation processing
• Coordinate with Benefits COE and HR to ensure timely completion of Workday tasks for North and Latin American populations
• Process and track cases through ServiceNow, escalating complex or time-sensitive situations
• HR Reporting: Generate scheduled and ad hoc HR reports (manpower, absenteeism, overtime, headcount)
• Distribute reports to stakeholders via defined channels; maintain records of report execution
• Identify data anomalies or reporting discrepancies and flag them to Team Leader
• Spanish-language liaison for HR partners and employees in North and Latin American markets
• Process GDM transactions and HR tasks with PSC and local HR teams
• Support onboarding/offboarding and lifecycle Workday tasks relevant to North and Latin American populations
• Communicate status updates and resolve issues with HR partners in Spanish

Skills

Fluency in English

Attention to detail

Communication skills

Microsoft Office proficiency

Education

Bachelor's degree in Human Resources or related field

Tools

Workday HCM

ServiceNow

Excel

Outlook

SharePoint

Tableau

Job description

General Motors Philippines is seeking a People Services Analyst to join the night‑shift team, delivering HR operations support across North and Latin America from the Manila PSC. You will handle Workday data management, benefits administration, and HR reporting, serving as the Spanish‑language liaison to HR partners and employees while collaborating with cross‑regional colleagues.

This role requires precision, effective communication, and the ability to work on a fixed night schedule aligned