Global HR Admin & Support Specialist (Aus/US)

JOBS360; Mabalacat; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Day 1 HMO Coverage

Attendance bonus

Weekends off

Barista coffee

Parking & Shuttle

Game lounge

Social clubs

Monthly events

Referral incentives

Maternity leave

Paternity leave

OT pay

Magna Carta benefits

Job summary

Shore360 in the Philippines is seeking an experienced administrative professional to provide support for an Australian/American client. You will handle customer service tasks, data entry, and document management across multiple platforms while meeting tight deadlines.

The role requires ERP familiarity (QAD preferred), strong Excel/Visio skills, and effective collaboration with a team using Microsoft 365 and cloud-based tools. Training for other ERP systems is available.

Qualifications

• Excellent English communication skills, both verbal and written.
• Strong attention to detail with a sense of urgency.
• Ability to work effectively under pressure and meet deadlines.
• 2-3 years of administration experience for Australian or American companies.
• 2-5 years of customer service experience.

Responsibilities

• Provide administrative support to an Australian/American company.
• Handle customer service tasks with high client satisfaction.
• Perform data entry and document management across platforms.
• Manage deadlines and work under pressure to meet targets.
• Utilize ERP systems (QAD preferred) to manage workflows.
• Collaborate with team using Microsoft 365 and cloud-based systems.
• Generate reports and assist in projects using Excel, Visio, etc.
• Support Learning Management Systems as required.

Skills

Excel

Microsoft 365

Customer service

Administration

Attention to detail

English communication

Tools

QAD ERP

Visio

Microsoft Office 365

Job description

Shore360 in the Philippines is seeking an experienced administrative professional to provide support for an Australian/American client. You will handle customer service tasks, data entry, and document management across multiple platforms while meeting tight deadlines.

The role requires ERP familiarity (QAD preferred), strong Excel/Visio skills, and effective collaboration with a team using Microsoft 365 and cloud-based tools. Training for other ERP systems is available.