Sales Administrator: Orders, Pricing & Account Support

Shore 360; Angeles; On-site; PHP 300,000 - 480,000; Full time

Benefits offered by this job

Day 1 HMO Coverage

Attendance Bonus up to ₱5,000 per pay

Fixed Weekends Off

Unlimited Barista Coffee

Free Parking & Shuttle

Premium Game Lounge

Social Passion Clubs

Engaging Monthly Events

Referral Incentives

Maternity/Paternity Leaves

Job summary

Shore360 is a 100% Australian-owned BP firm in the Philippines that provides staffing and administrative support for international clients. The role focuses on managing customer orders, purchase orders, and related account administration while coordinating with production, sales, and customer service teams.

Ideal candidates have 2+ years in customer service or sales support, with strong Excel and ERP system skills.

Qualifications

• 2+ years in customer service, sales administration, order processing or similar roles.
• Experience managing customer orders, purchase orders and account administration.
• Experience coordinating with customers and internal teams (production, sales, customer service).
• Experience with pricing, invoicing or related account administration preferred.

Responsibilities

• Reconcile and monitor open customer orders and purchase orders.
• Follow up with production regarding order status, quantities, and short shipments.
• Advise customers on due dates, ETAs and ETDs.
• Prioritize and expedite orders based on customer requirements.
• Coordinate order due date changes, cancellations, and customer requests.
• Transfer customer POs to the Customer Orders team for processing.
• Follow up with customers regarding weekly and monthly PO submissions.
• Manage export customer order processes, including pro-forms, payments, and sales order releases.

Skills

Customer service

Sales administration

Order processing

Sales support

Interdepartmental coordination

Tools

Excel

ERP systems

QAD

Teamcenter

Order management systems

Job description

Shore360 is a 100% Australian-owned BP firm in the Philippines that provides staffing and administrative support for international clients. The role focuses on managing customer orders, purchase orders, and related account administration while coordinating with production, sales, and customer service teams.

Ideal candidates have 2+ years in customer service or sales support, with strong Excel and ERP system skills.