HR Administrator

Jobs360; Angeles; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Day 1 HMO Coverage

Attendance Bonus

Unlimited Barista Coffee all shift

Free Parking & Shuttle

Engaging Monthly Events with prizes

Referral Incentives

Statutory Benefits: Maternity, Paterni

Solo Parent Leaves, Magna Carta for W

Job summary

Shore360 in the Philippines is seeking an Administrative Support Specialist to assist an Australian/American company. You will perform data entry, document management, and customer service tasks while maintaining accuracy and deadlines.

You will use ERP systems (QAD preferred) and Microsoft 365 tools, with training provided for other ERP platforms. Strong English communication and attention to detail are essential for success, with a proactive, team-oriented mindset.

Qualifications

• Excellent English communication skills, both verbal and written.
• Strong attention to detail and ability to meet deadlines.
• Ability to work effectively under pressure.
• Experience supporting Australian or American clients preferred.

Responsibilities

• Provide administrative support to an Australian/American company.
• Handle customer service tasks and ensure high client satisfaction.
• Perform data entry and document management with accuracy across platforms.
• Manage deadlines and meet targets; collaborate with team using ERP and MS 365.
• Generate reports and assist in projects using Excel and Visio.

Skills

Excellent English communication

Attention to detail

Ability to work under pressure

Customer service experience

Tools

QAD ERP

Microsoft Excel

Microsoft 365

Visio

Job description

Shore360 is a 100% Australian-owned BPO firm based in the Philippines, providing customized staffing and administrative support for international companies. We support clients across recruitment, HR, IT, administration, and office facilities, allowing them to focus on their core business.

Roles and Responsibilities

• Provide administrative support to an Australian/American company
• Handle customer service tasks efficiently, ensuring high levels of client satisfaction
• Perform data entry, document management, and ensure accuracy of information across various platforms
• Manage deadlines and work well under pressure to meet targets
• Utilize ERP systems (QAD preferred) to manage workflows and processes
• Collaborate with team members using Microsoft 365 and cloud-based systems
• Generate reports and assist in projects using Excel, Visio, and other relevant tools
• Support Learning Management Systems as required

Required Experience

• 2-3 years of administration experience for Australian or American companies
• 2-5 years of customer service experience
• Intermediate to advanced skills in Microsoft Excel and Microsoft 365
• Experience in working with cloud-based software systems

Minimum Qualifications

• Excellent English communication skills, both verbal and written
• Strong attention to detail and ability to work with a sense of urgency
• Ability to work effectively under pressure and meet deadlines

A Successful Candidate Must Have

• Strong organizational skills and attention to detail
• A proactive approach to problem-solving and managing tasks

Proficient With

• Microsoft Office 365 (Intermediate-Advanced)
• ERP systems (QAD experience highly desirable, training provided for other ERP systems)
• Visio and other diagramming tools

Shore Xtra Perks

• Day 1 HMO Coverage
• Attendance Bonus: Get a chance to win up to ₱5,000 every pay run for consistent, perfect attendance via raffle draw.
• Unlimited Barista Coffee all shift long
• Free Parking & Shuttle
• Engaging Monthly Events with prizes and rewards
• Referral Incentives
• Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays