Global Head of Data & Integration Operations

Boehringer Ingelheim

Manila

Remote

PHP 8,794,000 - 12,563,000

Full time

3 days ago

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Job summary

Boehringer Ingelheim is seeking a Head of Data & Integration Operations to lead global IT EDP Data & Integration. Drive operational excellence, oversee 2nd level support for core platforms, and shape onboarding and support strategy across Americas, Europe, and APAC.

The role emphasizes training, stakeholder collaboration, and building high-performing teams while ensuring secure, reliable services and continuous improvement across a complex international landscape.

Qualifications

Master’s degree in IT or related field with 8–10 years of experience.
5+ years of people leadership experience in IT, globally distributed teams preferred.
Background in software solutions delivery, support, or training.
Biotech/pharma industry exposure and GxP/regulatory familiarity is a plus.
Strong interpersonal skills and ability to communicate complex tech to non-tech audiences.

Responsibilities

Oversee global 2nd level support for core platform components across regions.
Lead training programs to boost user skills and platform adoption.
Foster stakeholder collaboration with product teams and partners.
Inspire and develop a diverse, high-performance global team.
Define and execute strategy for platform onboarding and support services.
Interface with senior leaders to drive service growth and continuous improvement.
Improve delivery, security, reliability, and incident reduction.
Balance speed, quality, and innovation to deliver business value.