Global Digital Ads Support & Optimization Specialist

Concentrix; Quezon City; On-site; PHP 500,000 - 700,000; Full time

Benefits offered by this job

Sign-On Bonus

High Referral Bonus

Competitive Salary Package

Job summary

Concentrix is hiring to deliver real-time assistance to global advertisers via chat, email, and ticketing platforms. You’ll troubleshoot campaign setup, ad performance, targeting, billing and tracking, while guiding advertisers on best practices for optimization.

This onsite role at Bridgetowne requires clear communication of complex product information, accurate case documentation, and collaboration with peers to improve workflows and service quality.

Qualifications

• At least 1 year of Digital Marketing / Ad Sales experience.
• CRM handling experience preferred.
• Experience supporting social media paid Ad campaigns.

Responsibilities

• Deliver real-time assistance to advertisers via chat, email, and ticketing platforms.
• Troubleshoot campaign setup, ad performance, targeting, billing, and tracking.
• Document cases clearly and collaborate with peers to improve workflows.
• Support advertisers across multiple time zones in rotating shifts.

Skills

Digital Marketing

Ad Sales

CRM experience

Social media ads

Job description

Concentrix is hiring to deliver real-time assistance to global advertisers via chat, email, and ticketing platforms. You’ll troubleshoot campaign setup, ad performance, targeting, billing and tracking, while guiding advertisers on best practices for optimization.

This onsite role at Bridgetowne requires clear communication of complex product information, accurate case documentation, and collaboration with peers to improve workflows and service quality.