Global Deal Desk Associate (Remote)

Infor; Manila; On-site; PHP 500,000 - 750,000; Full time

Job summary

Infor is seeking a Deal Desk Associate to join our Global Deal Desk Team in Manila, Philippines, with the flexibility to work remotely part of the time. You will provide deal desk support, draft and update contracts, perform data entry, and help ensure accuracy across orders and agreements.

The role involves reviewing terms, coordinating with Sales, Legal, Finance and IT, managing multiple transactions to meet service levels, and supporting regional operations across shifts including month-end

Qualifications

• Demonstrated experience reviewing contracts, order forms or comparable transactional documentation.
• Ability to draft or update commercial documents accurately and follow them through execution and system-record steps.
• Strong analytical judgment, including clarifying incomplete requests and identifying potential issues.
• Strong attention to detail and ability to manage high-volume work with competing deadlines.
• Clear written and verbal communication and effective stakeholder coordination.
• Ability to work independently and collaboratively in a fast-moving global support environment.

Responsibilities

• Draft, update and quality-check order forms, contracts and related transaction documents.
• Review terms, clauses and submitted requirements; identify gaps and ask clarifying questions before processing.
• Create or validate quotes and account registrations and triage incoming Deal Desk requests.
• Coordinate requirements and approvals with Sales, Legal, Finance, Sales Operations, IT and revenue-related teams.
• Process signed orders, arrange countersignature and ensure fully executed agreements are uploaded correctly.
• Manage multiple global transactions against deadlines and published service levels.
• Provide regional support across shifts, including extended coverage during month-end, quarter-end and certain holidays.

Skills

Contract drafting

Data entry

Analytical thinking

Attention to detail

Written and verbal comms

Stakeholder coordination

Independent & collaborative work

Hybrid shift adaptability

Tools

Contract Lifecycle Management

CPQ tools

Salesforce

Job description

Infor is seeking a Deal Desk Associate to join our Global Deal Desk Team in Manila, Philippines, with the flexibility to work remotely part of the time. You will provide deal desk support, draft and update contracts, perform data entry, and help ensure accuracy across orders and agreements.

The role involves reviewing terms, coordinating with Sales, Legal, Finance and IT, managing multiple transactions to meet service levels, and supporting regional operations across shifts including month-end