Deal Desk Representative, Associate

Infor; Manila; Presencial; PHP 500 000 - 750 000; Tempo integral

Resumo da oferta

Infor is seeking a Deal Desk Associate to join our Global Deal Desk Team in Manila, Philippines, with the flexibility to work remotely part of the time. You will provide deal desk support, draft and update contracts, perform data entry, and help ensure accuracy across orders and agreements.

The role involves reviewing terms, coordinating with Sales, Legal, Finance and IT, managing multiple transactions to meet service levels, and supporting regional operations across shifts including month-end

Qualificações

• Demonstrated experience reviewing contracts, order forms or comparable transactional documentation.
• Ability to draft or update commercial documents accurately and follow them through execution and system-record steps.
• Strong analytical judgment, including clarifying incomplete requests and identifying potential issues.
• Strong attention to detail and ability to manage high-volume work with competing deadlines.
• Clear written and verbal communication and effective stakeholder coordination.
• Ability to work independently and collaboratively in a fast-moving global support environment.

Responsabilidades

• Draft, update and quality-check order forms, contracts and related transaction documents.
• Review terms, clauses and submitted requirements; identify gaps and ask clarifying questions before processing.
• Create or validate quotes and account registrations and triage incoming Deal Desk requests.
• Coordinate requirements and approvals with Sales, Legal, Finance, Sales Operations, IT and revenue-related teams.
• Process signed orders, arrange countersignature and ensure fully executed agreements are uploaded correctly.
• Manage multiple global transactions against deadlines and published service levels.
• Provide regional support across shifts, including extended coverage during month-end, quarter-end and certain holidays.

Conhecimentos

Contract drafting

Data entry

Analytical thinking

Attention to detail

Written and verbal comms

Stakeholder coordination

Independent & collaborative work

Hybrid shift adaptability

Ferramentas

Contract Lifecycle Management

CPQ tools

Salesforce

Descrição da oferta de emprego

Description

We have an exciting opportunity for a Deal Desk Associate to join our Global Deal Desk Team. The position is based in our Manila, Philippines office, and with the ability to work flexibly on a remote basis. You will provide Deal Desk support for the Global Deal Desk organisation and cover a broad range of tasks such as Data Entry, Contract drafting/updating and Contract Research.

Department

Sales

Location

Manila

A Typical Day In The Life Includes

• Draft, update and quality-check order forms, contracts and related transaction documents.
• Review terms, clauses and submitted requirements; identify gaps and ask clarifying questions before processing.
• Create or validate quotes and account registrations and triage incoming Deal Desk requests.
• Coordinate requirements and approvals with Sales, Legal, Finance, Sales Operations, IT and revenue-related teams.
• Process signed orders, arrange countersignature and ensure fully executed agreements are uploaded correctly.
• Manage multiple global transactions against deadlines and published service levels.
• Provide regional support across shifts, including extended coverage during month-end, quarter-end and certain holidays.

Basic Qualifications

• Demonstrated experience reviewing contracts, order forms or comparable transactional documentation.
• Ability to draft or update commercial documents accurately and follow them through execution and system-record steps.
• Strong analytical judgment, including clarifying incomplete requests and identifying potential issues.
• Strong attention to detail and ability to manage high-volume work with competing deadlines.
• Clear written and verbal communication and effective stakeholder coordination.
• Ability to work independently and collaboratively in a fast-moving global support environment.
• Ability to meet the verified hybrid, rotational shift and peak-period coverage requirements.

Preferred Qualifications

• Experience with Contract Lifecycle Management tools.
• Experience with Configure, Price, Quote tools.
• Familiarity with Salesforce or a comparable CRM.
• Broader contract management, Deal Desk, order management or sales operations experience.
• Experience in global, regional or shared-services operations.
• Evidence of process improvement or quality-control work in commercial operations.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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