Global Sales Support Associate - Logistics

DHL Global Forwarding; Pasay; On-site; PHP 400,000 - 650,000; Full time

Benefits offered by this job

Flexible work arrangements

Competitive compensation with Incentiv

Training and development

Job summary

DHL Global Forwarding is seeking a dynamic Sales Team member for our Global Service Centre in Manila. You will deliver top-quality service within the Sales Service line, supporting DGFF regions worldwide and handling monthly reports, lead analytics, and contract management.

This role offers exposure to international teams and process optimization opportunities. We value a proactive mindset, English communication skills, and a background in logistics or related fields.

Qualifications

• Bachelor's degree in a relevant field; 0–3 years in BPO or logistics is acceptable.
• Strong MS Office and English communication skills are essential.
• Experience with ERP systems is a plus; detail oriented with strong customer focus.

Responsibilities

• Assist in generating monthly sales reports and analytics.
• Classify leads and support pre-bid activities.
• Manage contracts and provide pre-bid support to DGFF regions.
• Collaborate with cross-functional teams to improve service delivery.
• Ensure adherence to KPIs and SOPs; communicate issues promptly.

Skills

MS Office proficiency

English communication

Analytical skills

Customer centricity

Education

Bachelor's degree in logistics / industrial engineering / management

Tools

ERP systems

Job description

DHL Global Forwarding is seeking a dynamic Sales Team member for our Global Service Centre in Manila. You will deliver top-quality service within the Sales Service line, supporting DGFF regions worldwide and handling monthly reports, lead analytics, and contract management.

This role offers exposure to international teams and process optimization opportunities. We value a proactive mindset, English communication skills, and a background in logistics or related fields.