Deal Desk Representative, Associate

Infor Inc.; Manila; Remote; PHP 300,000 - 420,000; Full time

Job summary

Infor Inc. is seeking a Deal Desk Representative, Associate in Manila to support the Global Deal Desk Team. The role involves drafting and updating contracts, data entry, and coordinating with Sales, Legal, Finance, and IT teams. Flexible remote work is available.

This entry-level opportunity offers exposure to a large global organization, with room to grow in Deal Desk and related operations.

Qualifications

• Experience reviewing contracts, order forms or similar documents.
• Ability to draft or update commercial documents through execution and records.
• Strong analytical judgment to clarify incomplete requests and identify issues.
• High attention to detail and ability to manage high-volume work with deadlines.
• Clear written and verbal communication with stakeholders.
• Ability to work independently and in a fast-moving global support environment.
• Must meet hybrid, rotational shift and peak-period coverage requirements.

Responsibilities

• Draft, update and quality-check orders, contracts, and related documents.
• Review terms and identify gaps before processing.
• Create/validate quotes and registrations; triage Deal Desk requests.
• Coordinate with Sales, Legal, Finance, Sales Ops, IT and revenue teams.
• Process signed orders, arrange countersignature and ensure execution.
• Manage multiple global transactions against deadlines and SLAs.
• Provide regional support across shifts including month-end and holidays.

Skills

Attention to detail

Written and verbal communication

Independent and collaborative work

Analytical judgment

Lighting-fast multi-tasking

Shift/peak-period coverage

Tools

Contract Lifecycle Management tools

Configure, Price, Quote tools

Salesforce / CRM

Job description

Deal Desk Representative, Associate

Department: Sales

Employment Type: Full Time

Location: Manila

Description

We have an exciting opportunity for a Deal Desk Associate to join our Global Deal Desk Team. The position is based in our Manila, Philippines office, and with the ability to work flexibly on a remote basis. You will provide Deal Desk support for the Global Deal Desk organisation and cover a broad range of tasks such as Data Entry, Contract drafting/updating and Contract Research.

This is an exciting entry level opportunity for someone who is looking to move into the Deal Desk field and progress their career and further develop their skills and capabilities in a large and diverse global organisation.

A Typical Day in the Life Includes:

• Draft, update and quality-check order forms, contracts and related transaction documents.
• Review terms, clauses and submitted requirements; identify gaps and ask clarifying questions before processing.
• Create or validate quotes and account registrations and triage incoming Deal Desk requests.
• Coordinate requirements and approvals with Sales, Legal, Finance, Sales Operations, IT and revenue-related teams.
• Process signed orders, arrange countersignature and ensure fully executed agreements are uploaded correctly.
• Manage multiple global transactions against deadlines and published service levels.
• Provide regional support across shifts, including extended coverage during month-end, quarter-end and certain holidays.

Basic Qualifications:

• Demonstrated experience reviewing contracts, order forms or comparable transactional documentation.
• Ability to draft or update commercial documents accurately and follow them through execution and system-record steps.
• Strong analytical judgment, including clarifying incomplete requests and identifying potential issues.
• Strong attention to detail and ability to manage high-volume work with competing deadlines.
• Clear written and verbal communication and effective stakeholder coordination.
• Ability to work independently and collaboratively in a fast-moving global support environment.
• Ability to meet the verified hybrid, rotational shift and peak-period coverage requirements.

Preferred Qualifications:

• Experience with Contract Lifecycle Management tools.
• Experience with Configure, Price, Quote tools.
• Familiarity with Salesforce or a comparable CRM.
• Broader contract management, Deal Desk, order management or sales operations experience.
• Experience in global, regional or shared-services operations.
• Evidence of process improvement or quality-control work in commercial operations.