Global Customer Support Specialist — 24/7 Coverage

Revolut; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

Revolut in the Philippines is seeking a Support Specialist to take ownership of customer issues, delivering fast, thoughtful help across channels while ensuring secure use of features.

The role includes night and weekend shifts with full compensation, and requires a bachelor's degree, 18+ months in customer service, and excellent communication in English.

You will work with cross-functional teams worldwide to improve experiences and provide wow-level service to millions of Revolut users.

Qualifications

• Bachelor's degree required.
• At least 18 months in customer service.
• Fluency in English (C1+).
• Strong written and verbal communication skills.

Responsibilities

• Provide outstanding customer support via in-app live chat, phone, and email.
• Collaborate with international teams to resolve customer issues.

Skills

Customer service

Communication

Numeracy

Problem solving

IT skills

English fluency

Education

Bachelor's degree

Job description

Revolut in the Philippines is seeking a Support Specialist to take ownership of customer issues, delivering fast, thoughtful help across channels while ensuring secure use of features.

The role includes night and weekend shifts with full compensation, and requires a bachelor's degree, 18+ months in customer service, and excellent communication in English.

You will work with cross-functional teams worldwide to improve experiences and provide wow-level service to millions of Revolut users.