Global Customer Success Partner

APM Terminals

Pasig

On-site

PHP 420,000 - 600,000

Full time

6 days ago

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Job summary

Maersk Philippines is seeking a Sales Support professional to back client managers, drive adoption, and coordinate cross-functional teams to ensure service delivery. You will manage account activities, support contract renewals, and assist with reporting and day-to-day team needs.

A business degree and 2+ years in sales or customer support are preferred; strong MS Office skills are required. This role provides exposure to Maersk’s global operations and opportunities for professional development

Qualifications

Bachelor’s degree in business or related field preferred.
Experience in Sales Support or Customer Support is advantageous.
Strong communication and commercial awareness are essential.

Responsibilities

Support Client Managers through standard channels and build long-term customer relationships.
Monitor customer progress against goals and drive adoption, usage, and value.
Coordinate with internal teams to resolve customer challenges and ensure commitments are delivered.
Assist with ocean and logistics contract renewals, tender handling, and contract management.
Support frontline sales with account planning, goal setting, and marketing initiatives.
Communicate service or rate changes to assigned accounts and assist with reporting and escalations.