Global Customer Success & Support Lead

Neksjob Philippines; Pasig; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A customer service recruitment firm is seeking a Customer Service Manager in Pasig. The ideal candidate will be responsible for handling customer calls, providing accurate product information, and resolving concerns. This full-time role requires a high school diploma and a positive, customer-focused attitude. Competitive salary and comprehensive training are offered, making it an excellent opportunity for those looking to start their career in customer service. Join a dynamic team dedicated to world-class customer satisfaction.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Positive attitude and customer-focused mindset

Basic computer skills

Education

High school graduate or above

Job description

A customer service recruitment firm is seeking a Customer Service Manager in Pasig. The ideal candidate will be responsible for handling customer calls, providing accurate product information, and resolving concerns. This full-time role requires a high school diploma and a positive, customer-focused attitude. Competitive salary and comprehensive training are offered, making it an excellent opportunity for those looking to start their career in customer service. Join a dynamic team dedicated to world-class customer satisfaction.