Global Customer Success Leader

Neksjob Philippines; Quezon City; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Health benefits

Career growth opportunities

Comprehensive training and support

Job summary

A customer service outsourcing company in Metro Manila is looking for a Customer Service Manager who is passionate about leadership and dedicated to providing top-notch customer satisfaction. The ideal candidate will handle customer inquiries through various channels and must possess excellent English communication skills. Benefits include competitive salary, health coverage, and opportunities for career growth. Join a dynamic team committed to delivering premier service in a supportive environment.

Qualifications

• Passion for leadership and commitment to customer satisfaction.
• Ability to handle customer calls via phone, email, or chat.
• Basic computer skills and willingness to learn new systems.

Responsibilities

• Handle customer calls and provide accurate information.
• Resolve customer concerns efficiently.
• Document interactions in the system.

Skills

Excellent English communication skills

Positive attitude

Customer-focused mindset

Education

High school graduate or above

Job description

A customer service outsourcing company in Metro Manila is looking for a Customer Service Manager who is passionate about leadership and dedicated to providing top-notch customer satisfaction. The ideal candidate will handle customer inquiries through various channels and must possess excellent English communication skills. Benefits include competitive salary, health coverage, and opportunities for career growth. Join a dynamic team committed to delivering premier service in a supportive environment.