Global Customer Support Specialist - English & Solutions

NeksJob Philippines; Canlandog; On-site; PHP 268,000 - 335,000; Full time

Job summary

NeksJob Philippines is hiring for an on-site, full-time Customer Service role in Bacolod. No experience required; high school diploma or above accepted. The ideal candidate communicates well in English, stays customer-focused, and learns new systems quickly.

Comprehensive training and competitive salary with international account premium are offered. Join our international account team to handle calls, provide accurate product/service information, and resolve issues with professionalism.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.
• English language customer service.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

English proficiency

Customer service

Problem solving

Communication

Education

High school diploma

Job description

NeksJob Philippines is hiring for an on-site, full-time Customer Service role in Bacolod. No experience required; high school diploma or above accepted. The ideal candidate communicates well in English, stays customer-focused, and learns new systems quickly.

Comprehensive training and competitive salary with international account premium are offered. Join our international account team to handle calls, provide accurate product/service information, and resolve issues with professionalism.