Global Collections Specialist - Night Shift

APM Terminals

Manila

On-site

PHP 420,000 - 540,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation and benefits

Job summary

Maersk is seeking a Collections Specialist for its Global Service Center in Asia with a focus on end-to-end OTC processes and B2B collections. You will manage outstanding accounts, analyze payment trends, and collaborate with cash applications and invoicing teams to drive timely resolutions.

The role requires an accounting background, strong communication, and willingness to work night shifts in a globally connected team.

Qualifications

Bachelor's degree in Commerce/Finance/Accounting required.
Experience in direct customer contact, service and collections preferred.
In-depth understanding of end-to-end OTC cycle and B2B collections.
Proficient in AR systems and processes.
Strong verbal and written communication skills; email etiquettes.
Advanced English level.
Team player and self-motivated.
Willing to work night shift.

Responsibilities

Management and collection of outstanding customer accounts.
Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types.
Monitor, report and escalate customers in breach of credit terms.
Perform customer analysis on payments, disputes and on account information.
Coordinate with cash applications, invoicing and other teams to resolve actions.