KC Controller - Spanish

APM Terminals; Manila; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Job summary

Maersk is seeking a Collections Specialist for its Global Service Center in Asia with a focus on end-to-end OTC processes and B2B collections. You will manage outstanding accounts, analyze payment trends, and collaborate with cash applications and invoicing teams to drive timely resolutions.

The role requires an accounting background, strong communication, and willingness to work night shifts in a globally connected team.

Qualifications

• Bachelor's degree in Commerce/Finance/Accounting required.
• Experience in direct customer contact, service and collections preferred.
• In-depth understanding of end-to-end OTC cycle and B2B collections.
• Proficient in AR systems and processes.
• Strong verbal and written communication skills; email etiquettes.
• Advanced English level.
• Team player and self-motivated.
• Willing to work night shift.

Responsibilities

• Management and collection of outstanding customer accounts.
• Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types.
• Monitor, report and escalate customers in breach of credit terms.
• Perform customer analysis on payments, disputes and on account information.
• Coordinate with cash applications, invoicing and other teams to resolve actions.

Skills

Verbal & Written communication

Advanced English

Team player

Self-motivated

Education

Bachelor's degree in Commerce/Finance/Accounting

Tools

AR systems

Billing software

Job description

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen. At Maersk, we're not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center (GSC) in Asia has partnered with Americas region to create a new GSC hub in the Americas based in Mexico City, Mexico and a dedicated GSC satellite center in Santos, Brazil. These new locations are designed to enhance our customer experience by being even closer to them, facilitating multi-lingual and scalable talent availability, enable standardization of processes all while supporting our customers’ growing needs.

As a Collections Specialist you will gain subject matter expertise, and will have the opportunity to understand overall Shipping industry, AR & OTC process and upstream and downstream process impacts.

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives. Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate and inspiring, while supporting each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers. We have a competitive compensation and benefits package. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives. We value the diversity of our talent and will always strive to find opportunities to unfold your potential. We’re proud of that and we see it as a genuine source of strength for building high performing teams.

Key Responsibilities

• Management and collection of outstanding customer accounts.
• Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types, credit reporting and analysis/review.
• Monitor, report and escalate customers in breach of credit terms.
• Manage/Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types.
• Perform customer analysis on the trending, payments, disputes, on account etc and proactively drive Collections using these information.
• Follow up or escalate with cash applications, invoicing, dispute, SB Audit, D&D, Sales etc teams on actions pending to ensure timely resolution.
• Additional functions may be required according to business area needs.

We are looking for

• Bachelors degree in Commerce/Finance/Accounting
• Experience in direct customer contact, service, and collections preferred
• In-depth understanding of end to end OTC cycle and B2B Collections
• Proficient in AR systems and processes
• Verbal & Written communication & Soft Skills (Email etiquettes)
• Advanced English Level
• Team Player & Self Motivated Person
• Willing to work in a night‑shift

Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regards to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process.

If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller‑Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people.