Global Client Insights Associate

TrueNorth Insight, Inc.; Makati; Hybrid; PHP 516,000 - 619,000; Full time

Benefits offered by this job

Day 1 HMO

Life Insurance

Vacation Leave

13th Month

US Holidays

Paid Training

Team Events

Job summary

True North Insights in the Philippines is seeking an Associate on our Client Services team in Makati. You’ll own projects that influence clients’ strategic outcomes, from sourcing experts to coordinating logistics, acting as the bridge between client needs and insight delivery.

This night-shift, hybrid role requires strong English, a bachelor’s degree, and comfort with fast-paced, deadline-driven work. Initial training onsite with KPI targets; later, WFH up to two days per week.

Qualifications

• Bachelor’s degree from an accredited institution with strong academic performance.
• 0–36 months of relevant professional or internship experience; client-facing is a plus.
• Outstanding communicator with clear emails to senior executives.
• Fluent in English (verbal and written).
• Legally eligible to work in the Philippines without sponsorship.

Responsibilities

• Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling
• Speak directly with experts and stakeholders across industries and time zones
• Deliver on tight timelines across multiple fast-moving client workstreams
• Understand business problems quickly and match them with relevant industry expertise
• Drive outcomes through sound judgment, clear communication, and relentless follow-through

Skills

Excellent English

Strong communication

Client-facing experience

Deadline-driven

Accountable

Education

Bachelor’s degree

Job description

True North Insights in the Philippines is seeking an Associate on our Client Services team in Makati. You’ll own projects that influence clients’ strategic outcomes, from sourcing experts to coordinating logistics, acting as the bridge between client needs and insight delivery.

This night-shift, hybrid role requires strong English, a bachelor’s degree, and comfort with fast-paced, deadline-driven work. Initial training onsite with KPI targets; later, WFH up to two days per week.