Global Accounts Sales Support Associate

Ihg, L.C.; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Ihg, L.c. is seeking an Assistant Strategic Account Sales Support to bolster the Global Accounts team. The role focuses on end-to-end RFP processes, hotel communications, and timely responses, serving as the primary liaison for GADs and hotels.

The candidate will research data, maintain spreadsheets, and prepare reports, presentations, and documentation to support client requirements with proactive communication.

Qualifications

• Experience and knowledge of sales principles including Global Accounts.
• Clear, concise communication, verbal and written.
• Time management, detail orientation, multitasking ability.
• Ability to build and manage stakeholder relationships.
• Maintain high customer-focused orientation and provide clear information.
• Proficient PC skills: Word, Excel, Outlook.
• Familiarity with sales systems (Lanyon, Javelin, GDS).

Responsibilities

• Act as liaison with hotels and internal stakeholders for information and support on Global Accounts.
• Maintain ongoing communication and knowledge of Global Accounts with GAD to answer queries directly.
• Identify optimal ways to communicate and escalate issues with GADs and teams.
• Collaborate with GAD and stakeholders to address Global Account complaints and opportunities.
• Prepare clear correspondence and documentation as requested.
• Support Global Account Directors with data, reports, and presentations.

Skills

Sales principles

Clear communication

Time management

Relationship management

Customer-focused orientation

PC skills (Word, Excel, Outlook)

Sales systems (Lanyon, Javelin, GDS)

Education

Associate degree

Bachelor’s degree

Technical institute degree/certificate

Equivalent education/experience

Tools

Lanyon

Javelin

GDS

Job description

Ihg, L.c. is seeking an Assistant Strategic Account Sales Support to bolster the Global Accounts team. The role focuses on end-to-end RFP processes, hotel communications, and timely responses, serving as the primary liaison for GADs and hotels.

The candidate will research data, maintain spreadsheets, and prepare reports, presentations, and documentation to support client requirements with proactive communication.