Functional and Technical Enablement - Learning & Development Specialist | PH | Ortigas

Staff Domain Inc.; Eastern Manila District; On-site; PHP 502,000 - 725,000; Full time

Benefits offered by this job

HMO, Dental, and Life Insurance

Paid Leaves: Birthday, Vacation, Med

Employee Engagement Activities

Job summary

Staff Domain Inc. Ortigas is seeking a Learning & Development Specialist to build practical skills across Sales, Customer Support, and Operations.

You'll create role-specific training materials, facilitate workshops, and help implement our learning platform to map skills and track progress.

Qualifications

• 3-5 years of experience in L&D or functional training.
• Experience creating clear, practical training content.
• Ability to work with department leads and deliver hands-on training.

Responsibilities

• Script, build, and maintain role-specific training modules and guides.
• Facilitate hands-on system walkthroughs and operational skills workshops.
• Create micro learning assets and bite-sized digital guides.
• Assist in configuring the learning platform to map functional skills and track completion rates.
• Monitor completion rates and basic performance metrics to meet departmental targets.

Skills

L&D

Functional Training

Agile Content Creation

Systems Thinking

Active Learning

Tools

Learning Platform (LXP)

MS Office/Presentations

Job description

Functional and Technical Enablement - Learning & Development Specialist | PH | Ortigas

Full time | Staff Domain Inc. | Philippines

Posted On 19/10/2026

Job Information

Work Experience 3 + years

Job Requisition Status In-progress

Shift Schedule (MNL TIME) 6:00 - 15:00

Clients Preferred Working Arrangements Onsite

Account Manager Icymae Lee

City Ortigas Post Office

State/Province National Capital Region (Manila)

1605

Refer-A-Mate Bonus (T&Cs Apply)

PHP 10,000 (for Staff Domain employees ONLY)
PHP 5,000 (for Non-Staff Domain employees)

Job Description

Set-up and Location: ONSITE - Ortigas, Pasig

Work Schedule: 6:00 AM - 3:00 PM Philippine Time

Employment Type: Full-time

Ready to help teams perform at their best?

Great training doesn't sit in a slide deck. It shows up in how people work, solve problems, and deliver results every day.

As our Learning & Development Specialist - Functional Skills & Operations Training, you'll help build the practical skills that keep our teams performing at a high level. You'll work closely with department leaders across Sales, Customer Support, Operations, and other business functions to identify skill gaps, develop targeted learning solutions, and deliver training that creates immediate impact.

This is a highly hands-on role for someone who enjoys building practical learning resources, simplifying complex systems, and helping people become confident in the tools and processes they use every day.

You'll create role-specific training materials, facilitate operational training sessions, support the rollout of our learning platform, and continuously improve learning resources based on business needs and performance outcomes.

The best people in this role are builders and problem-solvers. They move quickly, learn new systems fast, and create learning solutions that help teams work smarter, faster, and more effectively.

What You'll Do

You'll be the kind of person who:

• Functional Content Creation: Partner with department leads to script, build, and maintain role-specific training modules, system guides, and quick-reference toolkits.
  
• Practical Delivery: Facilitate hands‑on system walkthroughs, process training, and operational skills workshops to get teams up to speed quickly.
  
• Agile Resource Development: Create micro learning assets and bite‑sized digital guides that support employees directly in their daily workflows.
  
• Tech Implementation Support: Assist in configuring our new learning platform to map functional skills, manage course assignments, and track departmental completion rates.
  
• Progress Tracking: Monitor completion rates and basic performance metrics to ensure training initiatives are meeting departmental targets.
  

Requirements

What You Bring

We're looking for someone with:

• 3-5 years of experience in L&D, Functional Training (e.g., Sales or Support training), or an operational role with heavy onboarding/coaching responsibilities.
  
• Agile Content Creation: Experience creating clean, clear, and practical training content (presentations, microlearning guides, or video walkthroughs).
  
• Systems Thinker: Quick to learn new software, internal systems, and workflows, with the ability to break them down and teach them to others simply.
  
• Action-Oriented: A "doer" mindset- comfortable working in a fast-paced environment where training needs change rapidly.
  

Why You'll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
  

Lets Talk

If you're thinking "this sounds like me"- it probably is. We can't wait to meet you.