Training & Development Officer

Our Clients; Pasay; On-site; PHP 360,000 - 720,000; Full time

Job summary

Our Clients in Pasay City is seeking a Training & Development Officer to support planning, development, and implementation of employee learning programs. You will coordinate training activities, assist with content development, and manage training records in the LMS.

The role involves coordinating with various teams, scheduling sessions, and facilitating onboarding and soft-skill programs. A Bachelor’s degree and 4–6 years’ experience in learning and development or HR are preferred.

Qualifications

• Bachelor’s degree in Psychology, Human Resources, Business Administration, or related field.
• 4–6 years of experience in Training, Learning & Development, or HR.
• Experience supporting training coordination, facilitation, or instructional activities is preferred.
• Knowledge of training needs analysis and learning program coordination.
• Background in training content development and instructional design support.
• Familiarity with LMS platforms and other learning tools.

Responsibilities

• Identify training needs through surveys, interviews, and coordination with business units.
• Consolidate learning requirements and help identify employee skill gaps.
• Assist in developing training plans and learning schedules.
• Maintain the training calendar and monitor program rollouts.
• Assist in creating training materials, modules, presentations, and other learning resources.
• Support instructional design and keep learning content current and organized.
• Coordinate with subject matter experts to gather and incorporate content.
• Ensure training materials align with learning standards.
• Coordinate training logistics, including venues, virtual platforms, materials, attendance, and communications.
• Provide administrative and facilitation support during training sessions.
• Facilitate onboarding and soft-skills sessions when appropriate.
• Monitor attendance, engagement, and completion.
• Maintain LMS records and ensure data accuracy.
• Coordinate with department heads and HR partners on training schedules and nominations.
• Respond to participant questions and assist in resolving training-related concerns.
• Monitor mandatory and compliance-related learning programs.

Skills

Presentation skills

Communication and coordination

Detail-oriented

Organizational skills

Adaptability

Data tracking

Education

Bachelor’s degree in Psychology / HR / Business Administration

Tools

LMS platforms

MS Office

Job description

Location: Pasay City

Work Setup: Onsite

Work Schedule: Monday - Friday

Role Overview

The Training & Development Officer supports the planning, development, and implementation of employee learning programs. The role coordinates training activities, assists with learning content development and facilitation, maintains training records and systems, and works with different teams to address capability development needs.

Responsibilities

Training Needs & Planning

• Support the identification of training and development needs through surveys, interviews, and coordination with business units.
• Consolidate learning requirements and help identify employee skill gaps.
• Assist in developing training plans and learning schedules.
• Maintain the training calendar and monitor program rollouts.

Learning Program Development

• Assist in creating training materials, modules, presentations, and other learning resources.
• Support instructional design and keep learning content current and organized.
• Coordinate with subject matter experts to gather and incorporate relevant content.
• Ensure training materials remain aligned with established learning standards.

Training Delivery & Coordination

• Coordinate training logistics, including venues, virtual platforms, materials, attendance, and participant communications.
• Provide administrative and facilitation support during training sessions.
• Facilitate selected training programs when appropriate, such as onboarding and basic or soft-skills sessions.
• Monitor participant attendance, engagement, and completion.
• Help ensure the smooth delivery of both face-to-face and virtual learning activities.

Vendor & Resource Management

• Coordinate with external trainers, facilitators, and training providers.
• Assist with vendor documentation, scheduling, and other requirements.
• Monitor the delivery of external training services and collect participant feedback.
• Track training-related expenses and support budget monitoring.

Learning Evaluation & Reporting

• Administer post-training evaluations, assessments, and feedback surveys.
• Monitor training metrics such as attendance, completion, and assessment results.
• Prepare training reports and summaries for review.
• Keep learning records and supporting documentation accurate and updated.

Stakeholder & LMS Coordination

• Coordinate with department heads, line managers, and HR partners regarding training schedules and participant nominations.
• Communicate training information, reminders, and post-training requirements to participants.
• Respond to participant questions and assist in resolving training-related concerns.
• Maintain training information and records within the Learning Management System (LMS).
• Support the monitoring of mandatory and compliance-related learning programs.

Continuous Improvement

• Gather feedback on learning programs and identify areas for improvement.
• Stay informed on relevant learning tools, approaches, and technologies.
• Support initiatives that encourage continuous employee development.
• Help improve training processes and administrative workflows.

HR & Organizational Development Support

• Assist in organizing corporate learning events and activities.
• Support Organizational Development initiatives and employee development programs.
• Participate in HR projects related to employee engagement and development.

Qualifications:

• Bachelor’s degree in Psychology, Human Resources, Business Administration, or a related field.
• 4–6 years of experience in Training, Learning & Development, or HR.
• Experience supporting training coordination, facilitation, or instructional activities is preferred.
• Knowledge of training needs analysis and learning program coordination.
• Background in training content development and instructional design support.
• Familiarity with LMS platforms and other learning tools.
• Strong presentation, communication, and stakeholder coordination skills.
• Good organizational and data-tracking abilities.
• Detail-oriented with a strong sense of professionalism and accountability.
• Adaptable and willing to learn new tools, processes, and approaches.