Frontdesk Officer

Offshore Business Processing Inc.; Muntinlupa; On-site; PHP 240,000 - 320,000; Full time

Job summary

Offshore Business Processing Inc. in Alabang is seeking a proactive Front Desk/Administrative Associate to support daily office operations and coordinate facilities.

You will manage reception, handle inquiries and calls with professionalism, assist HR and other departments, maintain records, and ensure a courteous, efficient workplace environment.

Qualifications

• 2–3 years in front desk or administrative role.
• Diploma in Business/HR/Management or similar.
• Proficient in MS Office and professional phone etiquette.
• Strong written and verbal communication skills.

Responsibilities

• Manage front desk reception, handle inquiries and transfers.
• Receive incoming/outgoing couriers and route to correct dept.
• Attend calls and greet guests with professionalism.
• Assist inactive employees with exit clearance.
• Provide admin support: encoding, scanning, filing.
• Coordinate facilities issues with relevant teams.
• Manage monthly admin supplies inventory and requests.
• Obtain work/gate/ lifting permits from building admin.
• Support HR and other departments as needed.
• Perform any duties assigned by HR Supervisor/ Country Director-Philippines.

Skills

Front desk experience

Administrative support

MS Office (Outlook, Excel, Word)

Professional communication

Time management

Education

Diploma in Business / HR / Management

Tools

Microsoft Office

Job description

Responsibilities

• Manage the front desk reception area, handle basic inquiries and attend to telephone calls (filter, transfer calls and takes messages when necessary)




• Receiving of incoming and outgoing couriers/mails and coordinate to the right person or department




• Attend to all incoming and outgoing calls with a high sense of professionalism and courtesy




• Attend to all guests and visitors appropriately and professionally




• Assist inactive employees in processing their exit clearance




• Provide administrative support such as encoding, scanning and filing (as needed)




• Ensure that all issues/concerns arise from building admin equipment are addressed




• Coordinates all Facilities activities and concern to respective team or department




• Monthly Inventory and purchase request for admin supplies




• Secures work permit, gate pass and lifting permit, etc. from the bldg. admin,




• Assist HR department or other departments as and when required




• Undertake any other tasks or responsibilities at the behest of the HR Supervisor/ HR Manager / Country Director-Philippines

Requirements

• Have at least 2 to 3 years of front desk or admin experience




• Hold a diploma in Business, HR, Management, or similar




• Proficient utilizing Microsoft Office programs (Outlook, Excel, and Word)




• High integrity embracing the company’s values




• Excellent written and verbal communication skills including professional phone etiquette




• Pleasant personality and positive attitude




• Proactive and fast learner




• Able to work under pressure and independently




• Applicants must be willing to work in Alabang