Front Office Officer

BRUNO’s SERVICES CORPORATION - SM City Cebu Branch; Cebu City; On-site; PHP 201,000 - 268,000; Full time

Job summary

A local service company in Cebu City is seeking a Receptionist to assist customers and manage bookings. Responsibilities include greeting clients, processing payments, and maintaining an organized reception area. The ideal candidate has a high school diploma, strong communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Prior experience in customer service or front desk roles is a plus.
• Friendly and professional demeanor required.
• Ability to work in a fast-paced environment.
• Basic computer and POS system knowledge required.
• Friendly, professional demeanor in a fast-paced environment.

Responsibilities

• Greet and assist customers with inquiries and appointments.
• Manage booking schedules and handle walk-in clients.
• Process payments and maintain accurate transaction records.
• Ensure the reception area is clean and organized.
• Handle customer complaints and provide excellent service.
• Promote shop services and products to clients.
• Coordinate with barbers and staff for smooth operations.

Skills

Strong communication

Organization

Multitasking

Education

High school diploma or equivalent

Tools

Basic computer knowledge

POS (Point of Sale) system

Job description

Responsibilities

• Greet and assist customers with inquiries and appointments.
• Manage booking schedules and handle walk-in clients.
• Process payments and maintain accurate transaction records.
• Ensure the reception area is clean and organized.
• Handle customer complaints and provide excellent service.
• Promote shop services and products to clients.
• Coordinate with barbers and staff for smooth operations.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Prior experience in customer service or front desk roles is a plus.
• Skills: Strong communication, organization, and multitasking abilities.
• Technical: Basic computer and POS (Point of Sale) system knowledge.
• Other: Friendly, professional, and able to work in a fast-paced environment.