Front Desk Officer

Sampaguita Suites JRG - Maxilom; Cebu City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A hospitality service provider located in Cebu City is looking for a front desk staff member to greet visitors, manage appointments, and maintain records. Candidates should have strong communication skills and a high school diploma, with a preference for those having a Bachelor's degree. Previous experience in customer service is an advantage. The position requires flexibility in scheduling, including weekends.

Qualifications

• Previous front desk or customer service experience is a plus.
• Willingness to work flexible schedules, including weekends.

Responsibilities

• Greet and assist visitors and clients professionally.
• Answer phone calls, emails, and inquiries efficiently.
• Manage appointments, bookings, and schedules.
• Maintain records and handle administrative tasks.
• Ensure the reception area is clean and organized.
• Coordinate with different departments for smooth operations.

Skills

Strong communication and interpersonal skills

Proficiency in Microsoft Office

Ability to multitask

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Overview

• Greet and assist visitors and clients professionally
• Answer phone calls, emails, and inquiries efficiently
• Manage appointments, bookings, and schedules
• Maintain records and handle administrative tasks
• Ensure the reception area is clean and organized
• Coordinate with different departments for smooth operations

Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred)
• Previous front desk or customer service experience (a plus)
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and office equipment
• Ability to multitask and work under pressure
• Willingness to work flexible schedules, including weekends