Front Desk Officer

Kalokairi Travel and Tours; Palawan; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local travel agency in the Philippines is looking for a dedicated team member to assist with customer inquiries and maintain excellent service standards. The ideal candidate will have strong customer service skills, the ability to multitask, and a willingness to work flexible hours, including weekends and holidays. Previous experience in a similar role is a plus. Join us to help enhance our customers’ travel experiences!

Qualifications

• High school graduate; college level is preferred.
• Strong customer service and interpersonal skills.
• Willingness to work flexible hours, including weekends and holidays.
• Previous experience in a similar role is a plus.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and provide excellent service.
• Process transactions accurately and efficiently.
• Handle complaints and upscale issues when necessary.
• Maintain cleanliness and orderliness of the service area.
• Support team members in daily operations.

Skills

Customer service skills

Interpersonal skills

Multitasking

Education

High school graduate

College level (preferred)

Job description

Responsibilities

• Assist customers with inquiries and provide excellent service.
• Process transactions accurately and efficiently.
• Handle complaints and upscale issues when necessary.
• Maintain cleanliness and orderliness of the service area.
• Support team members in daily operations.

Qualifications

• High school graduate; college level is preferred.
• Strong customer service and interpersonal skills.
• Willingness to work flexible hours, including weekends and holidays.
• Previous experience in a similar role is a plus.
• Ability to multitask and work in a fast-paced environment.