Receptionist

Moving Minds Manpower Agency; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local service agency in Metro Manila is looking for a Receptionist to manage client interactions and appointments. The ideal candidate will possess strong communication skills, experience in customer service, and proficiency in scheduling software. Responsibilities include greeting clients, managing the booking system, and maintaining a clean reception area. This role offers a dynamic work environment, suitable for organized individuals who can multitask.

Qualifications

• Previous experience in a receptionist or customer service role preferred.
• Experience in salon or spa environment is a plus.
• Ability to stay organized in a fast-paced environment.

Responsibilities

• Greet clients warmly and professionally upon arrival.
• Manage online booking systems and schedule appointments.
• Handle client check-ins and check-outs.
• Maintain a clean reception area and monitor inventory.

Skills

Strong communication and interpersonal skills

Proficiency in scheduling software

Multitasking ability

Time management skills

Problem-solving abilities

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Basic computer tasks

Job description

Responsibilities

• Greet clients warmly and professionally upon arrival.
• Answer phone calls, respond to emails, and manage online booking systems.
• Schedule, confirm, and reschedule client appointments.
• Maintain an organized appointment calendar for all service providers.
• Handle client check-ins and check-outs, including processing payments and issuing receipts.
• Assist clients with retail product selection and promote salon services or promotions.
• Maintain a clean and organized reception area, waiting lounge, and front desk.
• Monitor inventory and assist with product restocking and display.

Qualifications

• High school diploma or equivalent.
• Previous experience in a receptionist, front desk, or customer service role (preferably in a salon, spa, or similar environment).
• Strong communication and interpersonal skills.
• Proficiency in scheduling software, point-of-sale (POS) systems, and basic computer tasks.
• Ability to multitask and stay organized in a fast-paced environment.
• Excellent time management and problem-solving abilities.