Front Office Duty Manager – Guest Satisfaction Leader

Eton Properties Philippines Inc.; Makati; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Basic Pay + Performance Incentives

Duty Meal

Uniform

Company Leave Benefits

Free parking

Health insurance

Life insurance

Promotion to permanent employee

Staff meals provided

Job summary

A reputable hotel chain in Makati is seeking a Duty Manager / Front Office Supervisor to assist in front office operations, ensuring total guest satisfaction. Candidates must have a Bachelor's Degree in Hospitality and 2-4 years of hotel experience. Responsibilities include handling guest complaints, training staff, and maintaining safety and security protocols. Salary ranges from Php 25,000 to 40,000 per month with benefits including health insurance and leave entitlements.

Qualifications

• 2-4 years of working experience as Duty Manager / Front Office Supervisor in a hotel setting.

Responsibilities

• Assist AFOM in handling Front Office Operations smoothly.
• Ensure all Front Office employees follow the company’s policies and procedures.
• Maintain high levels of guest satisfaction through excellent customer service.

Skills

Excellent customer service

Cashiering

PMS knowledge

Education

Bachelor’s/College Degree in Hospitality, Tourism, Hotel Management, or equivalent

Job description

A reputable hotel chain in Makati is seeking a Duty Manager / Front Office Supervisor to assist in front office operations, ensuring total guest satisfaction. Candidates must have a Bachelor's Degree in Hospitality and 2-4 years of hotel experience. Responsibilities include handling guest complaints, training staff, and maintaining safety and security protocols. Salary ranges from Php 25,000 to 40,000 per month with benefits including health insurance and leave entitlements.