Front Office Manager: Lead Guest Experience & Revenue

Eton Properties Philippines Inc.; Makati; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Free Meals

Health Insurance

Parking

Performance Incentives

Leave Benefits

Job summary

A leading hospitality firm is seeking a skilled individual for front office operations in Makati. This role involves ensuring efficient services to guests, managing front office personnel, and maximizing revenues. Candidates should have a Bachelor's or Associate degree, along with 1-3 years of relevant experience. Strong leadership, problem-solving, and customer service skills are essential. The position offers a competitive compensation package, including basic pay, performance incentives, and health benefits.

Qualifications

• 1-3 years of experience in front office operations, preferably as a Front Desk Supervisor or Senior Agent.
• Proficiency in basic accounting principles.
• Strong communication skills (oral and written).

Responsibilities

• Ensure efficient and courteous services to all guests.
• Control room sales and maximize revenues using Yield Management techniques.
• Coordinate with Accounting Department on all Cashiering functions.

Skills

Strong leadership

Problem-solving

Customer service

Organizational skills

Education

Bachelor’s or Associate degree in Hospitality Management

Tools

PMS such as Optima

Microsoft Office

Job description

A leading hospitality firm is seeking a skilled individual for front office operations in Makati. This role involves ensuring efficient services to guests, managing front office personnel, and maximizing revenues. Candidates should have a Bachelor's or Associate degree, along with 1-3 years of relevant experience. Strong leadership, problem-solving, and customer service skills are essential. The position offers a competitive compensation package, including basic pay, performance incentives, and health benefits.