Front Office Team Lead - Guest Experience & Operations

Red Hotel; Muntinlupa; On-site; PHP 212,040 - 223,200; Full time

Job summary

A prominent hotel in the Philippines is seeking a Front Office Team Leader to manage daily front-desk operations. You will ensure exceptional guest service, supervise front-office staff, and assist in resolving guest concerns while maintaining operational efficiency. Ideal candidates should have a bachelor's degree and 1-3 years of experience in a hotel environment. This full-time position is based on-site in Muntinlupa with a salary of ₱19-20K per month.

Qualifications

• 1-3 years of experience in front office operations or guest service management.
• Strong leadership skills and ability to motivate a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily front desk operations and ensure guest satisfaction.
• Supervise front-office staff and resolve guest issues.
• Ensure compliance with hotel standards and operational procedures.

Education

Bachelor's degree

Job description

A prominent hotel in the Philippines is seeking a Front Office Team Leader to manage daily front-desk operations. You will ensure exceptional guest service, supervise front-office staff, and assist in resolving guest concerns while maintaining operational efficiency. Ideal candidates should have a bachelor's degree and 1-3 years of experience in a hotel environment. This full-time position is based on-site in Muntinlupa with a salary of ₱19-20K per month.