Hotel Shift Supervisor: Lead Guest Experience & Operations

My Inn; Makati; On-site; PHP 480,000 - 600,000; Full time

Job summary

A growing hotel establishment in Makati is seeking Hotel Shift Managers/Supervisors to oversee smooth operations during shifts. The successful candidate will manage various departments, handle guest concerns, and ensure high standards of cleanliness and service. Required qualifications include a Bachelor's Degree and prior supervisory experience in the hospitality or service industry. This is a full-time, on-site position requiring 3-5 years of relevant experience.

Qualifications

• Proven experience in a supervisory or managerial role within the hotel or service industry.
• Strong communication skills and ability to manage a team effectively.
• Ability to handle guest concerns and maintain service standards.

Responsibilities

• Manage different departments during a shift and ensure service quality.
• Make staffing decisions including scheduling or hiring.
• Handle guest concerns and maintain inventory levels.

Skills

English Language

Customer Service

Customer Relationship Management

Communication Skills

Interpersonal Skills

Education

Bachelor's Degree in any field

Job description

A growing hotel establishment in Makati is seeking Hotel Shift Managers/Supervisors to oversee smooth operations during shifts. The successful candidate will manage various departments, handle guest concerns, and ensure high standards of cleanliness and service. Required qualifications include a Bachelor's Degree and prior supervisory experience in the hospitality or service industry. This is a full-time, on-site position requiring 3-5 years of relevant experience.