Front Office Associate

Sukro; Murcia; On-site; PHP 167,000 - 279,000; Full time

Job summary

Sukro is seeking a proactive front desk assistant in Murcia, Negros Occidental, Philippines to greet guests, manage calls, and handle mail and correspondence. The role includes maintaining a tidy reception area, organizing files, monitoring supplies, and supporting travel arrangements as needed.

The ideal candidate will be customer-focused, with strong communication skills and the ability to manage multiple tasks in a busy office environment. Prior experience at a reception desk is a plus.

Qualifications

• Greet guests and assist with inquiries.
• Address questions and complaints promptly.
• Answer incoming calls and deliver messages or redirect appropriately.
• Receive letters and packages and distribute them.
• Prepare outgoing mail and draft basic correspondence.

Responsibilities

• Check, sort and forward emails.
• Monitor office supplies and place orders as needed.
• Keep front desk tidy and presentable with all necessary material.
• Maintain updated records and filing systems.
• Monitor office expenses and costs.
• Handle travel arrangements and scheduling when required.

Skills

Customer service

Communication

Telephone etiquette

Office organization

Job description

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

• Greet and welcome guests.

• Answer questions and address complaints.

• Answer all incoming calls and redirect them or keep messages.

• Receiveletters, packages etc. and distribute them.

• Prepare outgoing mail by drafting correspondence, securing parcels etc.

• Check, sort and forward emails.

• Monitor office supplies and place orders when necessary.

• Keep updated records and files.

• Monitor office expenses and costs.

• Take up other duties as assigned (travel arrangements, schedules etc.).