Front Office Associate

Xanderlei International omport Inc.; Laguna; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Performance Bonus

Free Meals

Sleeping Quarters

Job summary

Xanderlei International omport Inc. in Laguna, Philippines, is seeking a friendly front office administrator to greet guests, handle reservations, and support daily office operations.

Requirements include a Diploma in Office Administration or related field and 1–3 years of front office experience, with strong communication and interpersonal skills, and proficiency in Microsoft Word, Excel, and Outlook. You will work in a typical office environment with standard hours and be recognized for

Qualifications

• Diploma in Office Administration or related field.
• 1–3 years of front office or administrative experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage guest check-ins and verify IDs or booking details.
• Book, update, or cancel reservations via phone, email, or software.
• Process cash, checks, and card transactions; balance cash drawer.

Skills

Strong communication

Interpersonal skills

Customer-focused attitude

Education

Diploma in Office Administration or related field

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Free Meals, Sleeping Quarters

• Manage guest check-ins, verify identification or booking details, and issue room or access keys.
• Book, update, or cancel appointments and reservations through phone, email, or software.
• Process cash, check, and credit card transactions, and balance the cash drawer at the end of a shift.
• Relay special guest needs or maintenance requests to housekeeping and facility teams
• Welcome guests, clients, and staff with a polite and professional attitude.
• Provide accurate details about company policies, services, hours, or local attractions.
• Listen to guest concerns and find prompt, professional solutions

Requirements

• Educational Qualifications: Diploma in Office Administration or related field
• Experience Level: 1-3 years of experience in a front office or administrative role
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Qualities and Traits: Friendly, professional demeanor with a customer-focused attitude
• Working Conditions: Typical office environment with standard working hours