Front Office Associate

INTERACTIVE MULTI-PURPOSE COOPERATIVE; Davao City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Life insurance

Paid training

Pay raise

Promotion to permanent employee

Job summary

INTERACTIVE MULTI-PURPOSE COOPERATIVE in Davao City is seeking a Front Desk Associate to be the first contact for guests, handling check-ins/check-outs and administrative tasks to maintain a welcoming environment.

Responsibilities include answering phones, managing appointments, processing payments, and coordinating with housekeeping and security to ensure seamless service. The role requires strong communication, multitasking, and interpersonal skills, with potential for career growth.

Qualifications

• Bachelor's degree preferred.
• Strong communication and multitasking skills.
• Experience in front desk or guest services is advantageous.

Responsibilities

• Greet visitors and guests; manage check-ins/check-outs, and address guest needs or complaints professionally.
• Answer, screen, and route phone calls; manage incoming emails or correspondence.
• Schedule appointments, maintain appointment logs, and manage filing or database systems.
• Process payments, handle cash, and prepare invoices.
• Maintain a clean, organized, and secure front desk area.
• Coordinate with housekeeping and security to ensure seamless service.

Skills

Guest services

Communication

Administration

Financial handling

Office maintenance

Coordination

Education

Bachelor's (Preferred)

Job description

Job description:

A Front Desk Associate serves as the first point of contact, managing reception, guest check-ins/check-outs, and administrative tasks to ensure a welcoming environment. Key duties include answering phones, managing appointments, handling payments, and resolving customer queries, requiring strong communication, multitasking, and interpersonal skills.

Core Responsibilities

• Guest Services: Greet visitors, manage check-ins/check-outs, assign rooms (in hospitality), and address guest needs or complaints professionally.
• Communication: Answer, screen, and route phone calls, and manage incoming emails or correspondence.
• Administration: Schedule appointments, maintain appointment logs, and manage filing or database systems.
• Financial Handling: Process payments, handle cash, and prepare invoices.
• Office Maintenance: Maintain a clean, organized, and secure front desk area.
• Coordination: Coordinate with other departments (housekeeping, security) to ensure seamless service.

Benefits:

• Life insurance
• Paid training
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)