Medical Admin Support (Homebased)

Outsourced Global Staff; Philippines; Remote; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Home-based work

Background check included

Job summary

Outsourced Global Staff is seeking a Medical Admin Support professional for a home-based role in the Philippines. You will manage patient coordination, appointments, referrals, and healthcare administration with a focus on accuracy and confidentiality.

Ideal candidates have strong communication skills, experience with patient workflows, and comfort handling sensitive information. The position offers regular daytime hours and a fully remote setup with required reliable internet.

Qualifications

• Fluent in English with strong verbal and written communication skills.
• Experience coordinating patients and providing customer service.
• Experience booking, rescheduling, and managing appointments.
• Ability to handle confidential patient information with discretion.

Responsibilities

• Coordinate with patients and provide professional customer service
• Schedule, book, reschedule, and manage patient appointments
• Coordinate referrals and support day-to-day medical administration workflows
• Handle sensitive patient information with confidentiality and discretion
• Communicate effectively with patients, healthcare providers, and other stakeholders
• Maintain accurate and timely patient and administrative records
• Provide general administrative support to ensure smooth clinic operations

Skills

Fluent in English

Experience in patient coordination and

Experience with appointment booking

Ability to handle confidential patient

Tools

Genie Solutions

FYDO

EHR/EMR systems

Job description

Medical Admin Support (Homebased)

Full Time Employee

Job Summary

Medical Admin Support professional needed to manage patient coordination, appointments, referrals, and healthcare administration in a home-based role.

Job Description

We are looking for an experienced Medical Admin Support professional to join our team and provide reliable administrative and patient support for a healthcare practice. This role is ideal for someone with strong communication skills, attention to detail, and experience working with patient coordination and medical workflows.

Key Responsibilities

• Coordinate with patients and provide professional, compassionate customer service
• Schedule, book, reschedule, and manage patient appointments
• Coordinate referrals and support day-to-day medical administration workflows
• Handle sensitive patient information with confidentiality and discretion
• Communicate effectively with patients, healthcare providers, and other stakeholders
• Maintain accurate and timely patient and administrative records
• Provide general administrative support to ensure smooth clinic operations

Must-Have Qualifications

• Fluent in English with strong verbal and written communication skills
• Experience in patient coordination and customer service
• Experience with appointment booking and management
• Ability to handle confidential and sensitive patient information

  Nice-to-Have Qualifications

  • Experience in Gastroenterology
  • Medical or healthcare administration experience
  • Nursing or clinical background
  • Medical transcription experience
  • Experience supporting medications and repeat prescriptions
  • Experience with Genie Solutions, FYDO, or similar EHR/EMR systems

  What We're Looking For

  We're looking for someone who can confidently manage patient-facing administrative tasks, communicate professionally, and work independently while maintaining accuracy and confidentiality in a healthcare environment.

  Additional Notes:

  • Work Setup: Home-based (minimum internet speed of 100 Mbps required)
  • Schedule: Monday to Friday, 8:30AM - 5:30PM Manila Time

  Note:

  As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.