Front Line Associate: Customer Service & Cash Handling

Vantage Financial Corporation; Isulan; On-site; PHP 167,000 - 246,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life Ins.

Rice Subsidy

Uniform

Other remuneration packages

subject to company policies

Job summary

Vantage Financial Corporation is seeking a Front Line Associate for our Isulan branch to deliver friendly customer service and manage daily banking tasks. You will engage clients, promote e-Biz and Western Union services, and support marketing promotions.

The role involves cash handling, OTC transactions, and following branch protocols to ensure accurate reporting and smooth operations. Prior cash handling or customer service experience is a plus; location proximity is preferred.

Qualifications

• Graduate of any 4 year course.
• Pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Cash handling

Sales

Communication

Education

4-year degree

Job description

Vantage Financial Corporation is seeking a Front Line Associate for our Isulan branch to deliver friendly customer service and manage daily banking tasks. You will engage clients, promote e-Biz and Western Union services, and support marketing promotions.

The role involves cash handling, OTC transactions, and following branch protocols to ensure accurate reporting and smooth operations. Prior cash handling or customer service experience is a plus; location proximity is preferred.