Front Line Associate - Customer & Cash Services (Full-Time)

Vantage Financial Corporation; South Cotabato; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life Insur.

Rice Subsidy

Uniform

Other remuneration packages

Job summary

Vantage Financial Corporation seeks a Front Line Associate for our Koronadal branch to handle customer service, cash transactions, and sales of Western Union and related services. The role emphasizes accurate cash handling, effective client interactions, and cross-selling opportunities.

The position is full-time with benefits including health plans and 14th month pay. Proximity to work location is preferred, and prior cash handling experience is advantageous.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Cash handling

Sales

Cross-selling

Education

Bachelor's degree or 4-year course

Tools

POS system

Job description

Vantage Financial Corporation seeks a Front Line Associate for our Koronadal branch to handle customer service, cash transactions, and sales of Western Union and related services. The role emphasizes accurate cash handling, effective client interactions, and cross-selling opportunities.

The position is full-time with benefits including health plans and 14th month pay. Proximity to work location is preferred, and prior cash handling experience is advantageous.