Front Line Associate — Cash & Customer Service Pro

Vantage Financial Corporation; Antipolo; On-site; PHP 223,000 - 290,000; Full time

Job summary

Vantage Financial Corporation is seeking a Front Line Associate at our Masinag Branch in Lower Rizal. The role focuses on customer service, cash handling, and promoting WEstern Union and e-Biz services.

Responsibilities include client calls/visits, promotions, and branch operations. The position emphasizes maintaining daily cash procedures, accurate reporting, and cross-functional coordination with marketing for promotions.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Cash handling

Pleasing personality

Education

4-year degree

Job description

Vantage Financial Corporation is seeking a Front Line Associate at our Masinag Branch in Lower Rizal. The role focuses on customer service, cash handling, and promoting WEstern Union and e-Biz services.

Responsibilities include client calls/visits, promotions, and branch operations. The position emphasizes maintaining daily cash procedures, accurate reporting, and cross-functional coordination with marketing for promotions.