Frontline Customer Service & Cash Handling Associate

Vantage Financial Corporation; General Mariano Alvarez; On-site; PHP 200,000 - 280,000; Full time

Benefits offered by this job

Above-average pay

14th month pay

Health benefits

Rice subsidy

Uniform

Other packages

Job summary

Vantage Financial Corporation is hiring a Front Line Associate (full-time) for our Western Union-enabled branch in Cavite. The role focuses on customer interactions, cash handling, and promoting e-Biz services.

Responsibilities include selling Western Union and other products, handling OTC transactions, and supporting branch operations with daily reports and end-of-day procedures. Ideal candidates graduate from any 4-year program with a pleasing personality.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Sales

Cash handling

Cross-selling

Education

4-year degree

Job description

Vantage Financial Corporation is hiring a Front Line Associate (full-time) for our Western Union-enabled branch in Cavite. The role focuses on customer interactions, cash handling, and promoting e-Biz services.

Responsibilities include selling Western Union and other products, handling OTC transactions, and supporting branch operations with daily reports and end-of-day procedures. Ideal candidates graduate from any 4-year program with a pleasing personality.